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There is no garbage collection on Christmas Day or New Years Day. During those weeks with Wednesday, Thursday and Friday garbage service will have service one day later.  Wednesday customers will have their containers serviced on Thursday; Thursday customers will have their containers serviced on Friday; Friday customers will have their containers serviced on Saturday. Please put your carts out at the curb for collection the night before.

Residential garbage, recycling, and organics collection services in San Ramon are provided by ACI of San Ramon. ACI provides these services for both single-family homes and multi-family dwellings.

If you need to:

  • Start service
  • Report a missed pick-up or any other service problem
  • Request motor oil recycling jugs or motor oil filter recycling bags
  • Replace or repair a cart
  • Change your cart size
  • Resolve a billing issue
  • Obtain general program information

ACI of San Ramon
(925) 380-9480

The City of San Ramon has a contract with ACI to provide these services. To lodge a complaint about ACI, or if you are not satisfied with ACI’s services, or have general questions about San Ramon's environmental goals, ordinances, and programs, please contact the City of San Ramon’s Environmental Programs Manager, David Krueger at (925) 973-2824 or

Missed pick-ups reported by 3:00 p.m. on a work day will be collected by the end of that day. Missed pick-ups reported after 3:00 p.m. will be collected by the end of the next work day. Requests for cart repair, replacement, or exchange will be completed within 3 working days of notification.

To report missed pick-ups, replace or repair garbage carts, start service, request service changes, or ask questions about your garbage bill, please call ACI at (925) 380-9480 or e-mail


If you have more garbage than will fit in your garbage cart, you can purchase Extra Trash Service tags to place on a 32 gallon bag (provided by resident) for collection of occasional extra garbage. Put your full 32 gallon bag (provided by resident) with tag facing the street, on the curb, next to your garbage cart, on your regular collection day. Tags can be purchased and mailed to your home by calling ACI at (925) 380-9480. You can also purchase Extra Trash Service tags at San Ramon City Hall (7000 Bollinger Canyon Rd.), or at the Permit Center (2401 Crow Canyon Rd), M-F, 8:30 a.m. – 4:00 p.m.. The price of the tag ($7 each, 1 per 32 gallon bag) includes the cost of the extra pickup. Extra garbage that is set out beside your garbage cart without the tag will not be picked up.