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Please contact  ACI at (925) 380-9480 or BillingSR@alamedacountyindustries.com  with questions about your garbage bill.  You can also manage your ACI account on-line at www.sanramonrecycles.com. 

Garbage rates did not increase when ACI began providing service on October 1, 2019.  When a new garbage contract begins, any rate increase would normally take effect from the first date of service.  However, ACI agreed to delay their rate increase for 3 months until January 1, 2020 so that San Ramon could stay on a January-December rate schedule.  Rates are adjusted every 12 months.  ACI’s first rate increase will take effect January 1, 2020 and rates can’t go up again until January 1, 2021.

The 2020 rate increase is a one-time large increase at the beginning of the contract.  Annual rate increases for the rest of ACI's 15-year contract are limited by the contract and are anticipated to be much smaller

The 2020 rates were set through a competitive Request for Proposals (RFP) process.  All four cost proposals that the City received (including one from Waste Management) were significantly higher than the 2019 garbage rates.  Rates would have increased significantly no matter which proposer the City selected.  Keeping the old rates was not an option, even if the City had kept Waste Management.  

The following rates will be effective for January 1 through December 31, 2020.

 

Click on each description below to see the rates. Click on the description again to close the window.

Standard Single-Family Rates / Residential Curbside

The following rates apply to single-family homes, condominiums, and townhomes with individual cart service for garbage who need more than 35 gallons per week of organics service. Residents may recycle compostable organic materials such as food scraps, soiled paper products, plants, yard trimmings, and clean wood in their organics carts. Curbside customers are billed quarterly. Curbside rates are based upon the size of garbage cart requested. Four sizes of residential garbage carts are available:

Garbage Cart Size Monthly Rate Quarterly Rate
20-gallon $33.65 per month $100.95 per quarter
35-gallon $41.56 per month $124.68 per quarter
64-gallon $71.69 per month $215.07 per quarter
96-gallon $114.18 per month $342.54 per quarter

If you can recycle more and "trash" less, you can save money by getting a smaller garbage cart.  

Residential curbside services include weekly recyclables, organics, motor oil and cooking oil collection at no additional charge. Residents paying the standard single family rates may receive up to two 96-gallon recycling carts plus up to two 96-gallon organics carts at no additional charge. Details on residential rates, including extra services, are provided at the link below:

>>Click here to download Residential Rates<

Small Green Cart Rates

The Small Green Cart rates are lower than the standard single family rates.  The Small Green Cart  rates apply to single-family homes, townhomes and condominiums with individual garbage  service that subscribe to 35-gallons or less of compost/organics service per week. These rates include either one 20-gallon organics cart or one 35-gallon organics cart at no additional charge.  All homes must have organics service in order to recycle food scraps, soiled paper products (pizza boxes, paper plates, paper towels, paper cups, etc.) clean wood,  plants, and yard trimmings.  These rates also include up to two 96-gallons recycling carts at no additional charge.  Recycling carts are also available in all four sizes (20, 35, 64, and 96 gallons).

>>Click here to download Small Green Cart Rates<<

Apartment and Condominium Rates

The following rates apply to apartment and condominium complexes with shared garbage, recycling, and organics services. These customers are billed monthly in arrears. They receive unlimited recyclables and compostables/organics collection services at no additional charge.  Each individual unit can also receive a recycling tote bag and a kitchen food scrap pail.  Beginning January 1, 2020, There is no additional charge for ACI to move collection bins in and out of the enclosures for service, up to 25 feet and back.

Click here to download Apartment and Condominium Rates

Commercial Garbage Rates

The following rates apply to commercial and industrial businesses and institutions. Commercial customers are billed monthly in arrears. Commercial customers can receive up to one cubic yard per week of recycling service and up to 96 gallons per week of composting/organics service at no additional charge. Higher levels of recycling and organics service are available from ACI for half the cost of garbage service. Organics service includes collection and composting of organic materials such as food scraps, yard trimmings, plants, soiled paper products, and clean wood.  Beginning January 1, 2020, there is no additional charge for ACI to move collection bins in and out of the enclosures for service, up to 25 feet and back.

>>Click here to download Commercial Rates<<

Commercial Recycling and Composting Rates

The following rates apply to recycling composting/organics services provided by ACI to commercial and industrial businesses and institutions. Each commercial customer can receive up to one cubic yard of recycling service and up to 96 gallons per week of organics service at no additional charge. The rates for higher levels of recycling and organics service are 50% less than commercial garbage rates and are provided at the link below. Recycling and composting services are provided in carts, bins, and roll-off compactors.  Organics service includes collection and composting of organic materials such as food scraps, yard trimmings, plants, soiled paper products, and clean wood.  Beginning January 1, 2020,   is no additional charge for ACI to move collection bins in and out of the enclosures for service, up to 25 feet and back.

>>Click here to download Commercial Recycling & Composting Rates<<

Bin Compactor Rates

The following rates apply to compacting front-loader bins used by either commercial customers or apartments/condominiums. Rates for roll-off compactor bins are listed under Roll-Off Compactor Rates below. The bin compactor rates include unlimited recycling and composting/organics services for apartments and condominiums. Commercial bin compactor customers can receive up to one cubic yard per week of recycling service and up to 96 gallons per week of organics service at no additional charge. Higher levels of recycling and organics service are available to commercial customers for half the cost of garbage service.   Beginning January 1, 2020, there is no additional charge for ACI to move collection bins in and out of the enclosures for service, up to 25 feet and back.  Weight restrictions may apply.

>>Click here to download Bin Compactor Rates<<

Roll-off Compactor Rates

The following rates apply to commercial roll-off compactor services provided by ACI for regular garbage. Commercial roll-off compactor customers can receive up to one cubic yard per week of recycling service and up to 96 gallons per week of composting/organics service at no additional charge.  Higher levels of recycling and organics service are available for half the cost of garbage service.  Recycling and organics services are also available in roll-off compactors, see Commercial Recycling & Composting Rates for details.

>>Click here to download Roll-Off Compactor Rates<<

Roll-off Box Rates

The following rates apply to open top roll-off boxes (dumpsters, drop-boxes) provided by ACI for regular garbage. These rates do not apply to commercial recyclables (cardboard, wood, yard trimmings, metal, etc.) or construction/demolition waste collected in roll-off boxes by permitted commercial recyclers. The City does not regulate the rates charged by commercial recyclers.  Commercial customers may receive commercial recycling and organics/composting roll-off box services from ACI for half the cost of garbage service.  

>>Click here to download Roll-Off Box Rates<<

Rates for On-Call Collection of Large/Bulky Items

The following rates are charged by ACI for on-call collection of large, bulky items such as appliances, electronics, tires, and furniture.   This is in addition to the three Neighborhood Clean-Up Days per year.

>>Click here to download On-Call Bulky Item Collection Rates<<

If you have any questions or comments please contact David Krueger, Environmental Programs Manager at (925) 973-2824 or Dkrueger@sanramon.ca.gov.