Under direction of a Program Manager or Division Manager, plans, organizes and provides supervision and oversight for assigned recreation activities, services, facilities, special events, classes, field trips and programs; Recruits, trains, supervises and evaluates subordinate professional and paraprofessional recreation workers and volunteers; develops schedules, registration processes and fees for recreation services; conducts outreach and marketing activities with users, donors, sponsors and community groups and performs related work as required.
This supervisory level in the recreation classification series is responsible for day-to-day coordination and supervision of various activities and services administered within the Parks and Community Services Department. Areas of assignment may include Aquatics, Special Events, Facilities, Teen Programs, Youth and Adult Sports, Senior and Community Centers, Historic Properties and Restoration, Library, Volunteers and Neighborhood and Community Programs. Recreation Supervisors are expected to exercise a high degree of expertise, initiative and independent decision-making to insure customer satisfaction. The class is distinguished from Program Manager by the latter’s broader responsibility for management of a major specialty area or comprehensive City-wide recreation program. It is further distinguished from the lower class of Recreation Coordinator by the latter’s assignment to a specific center, targeted program or special events and activities.
Examples of Key Duties: (Duties are illustrative and not inclusive and may vary with individual assignment.)
- Supervises recreation staff, including determining workloads and schedules, implementing and interpreting policies and procedures, effectively evaluating staff and making hiring and disciplinary recommendations.
- Plans, organizes, conducts and coordinates a wide variety of recreational and community service programs at a park, center and/or other recreation facility, including meeting with public groups and communities to explain and promote programs; schedules activities and programs; coordinates programs with those of other departments and agencies.
- Oversees the day-to-day operations, including janitorial, maintenance and usage, including rental, City usage and community programming of a facility.
- Monitors program activities, including approving expenditures and ensuring activities are running smoothly; responds to questions and complaints.
- Prepares a variety of reports and other documents such as operating, activity and statistical reports, promotional materials and agenda items; presents materials to interested groups.
- Provides input into the development of budgets, including determining staffing and materials; develops fundraising campaigns and solicits sponsor and sponsor ship packages.
- Oversees rental and registration activities and ensures accurate record keeping for program receipts.
- Maintains contacts with neighborhood groups, schools, businesses, law enforcement agencies, volunteer and other community groups and provides necessary coordination of services.
- Instructs and supervises recreation staff and volunteers in the performance of assigned duties and checks on the completion of work.
- Performs other duties of a similar nature or level.
Education and Experience:
Equivalent to graduation from a four-year college or university with major coursework in recreation administration, physical education, leisure services or a related field and five years of professional recreation experience, which must have included one year of lead or supervisory experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.
Must possess and maintain a valid California class C driver’s license and a satisfactory driving record.
At the option of the appointing authority or the City, persons hired into this class may be required to either possess at entry or obtain within specified time limits designated licenses, certifications or specialized education and training relevant to the area of assignment.
Physical Requirements and Working Conditions:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from the City, and have availability to work off-hours shifts or events as required; strength to lift and carry materials weighing to 40 pounds; mobility to lead groups in activities involving steep or rough terrain; ability to work outdoors in a variety of weather and temperature conditions; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
Knowledge of: (at entry)
- Principles and practices of employee supervision, including work planning, assignment and review and the training of staff in work procedures;
- Principles and techniques of planning and directing group, social and recreational activities for various age groups;
- Recreation program development methods and practices;
- Principles and practices of managing recreational programs for community parks, community centers, aquatic centers and/or athletic facilities;
- Computer applications related to the work;
- Basic budgeting theories and principles;
- Recreation site management, including coordination with special instructors and concessionaires;
- Recreation program evaluation and techniques; and
- Techniques for effectively representing the City in contacts with users and the community.
Skill in: (at entry)
- Planning, assigning, scheduling and reviewing the work of staff;
- Implementing and evaluating programs and activities within departmental guidelines;
- Interpreting and implementing departmental polices and procedures;
- Assessing community recreation needs;
- Developing and administering program budgets;
- Developing interpersonal relationships with a variety of users and sponsors;
- Preparing promotional materials;
- Organizing and coordinating programs and activities;
- Preparing reports and giving presentations; and
- Communication to interact effectively with co-workers, managers, subordinates and the general public sufficient to convey information and to receive work direction.