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Under supervision of a Recreation Coordinator, Recreation Supervisor or Recreation Program Manager, performs a variety of technical support, clerical and lead worker functions related to recreation facility and program operations, including working with clients regarding facility rental and setup; coordinates and directs the work of hourly Building Attendants and volunteers; monitors day-to-day operation of classes and facilities; performs clerical duties involving payment of fees, permits, insurance and scheduling; and performs related work as required.

Class Characteristics:

This is the paraprofessional level of the recreation classification series. Incumbents are responsible for direct and on-going contact with and assistance to individuals and organizations renting facilities of the Parks and Community Services Department; insures understanding of and adherence to Department and City rules and regulations by facility users; sets up and takes down furniture and equipment for classes and events; provides staff coverage during extended hours of operations. The class is distinguished from the Recreation Coordinator in that the latter is the first professional level with a four-year degree requirement and responsibilities that include management of comprehensive recreation programs and services at a specific center or City-wide specialized and targeted programs, events and services.

Examples of Key Duties: (Duties are illustrative and not inclusive and may vary with individual assignment.)

  • Assists in providing recreation programs and services, including coordinating, implementing and scheduling programs and services for various age groups and interests.
  • Works with renters and potential renters of City facilities in planning upcoming events, ensuring that clients understand and adhere to City policies, remit fees on time, obtain permits and insurance and develop room layouts; answers questions on status of room rentals, facilities, approved caterers, policies and fees; maintains an album of photos of past events, decorations and set-ups.
  • Monitors day-to-day operations of programs, classes and facilities, including ensuring that rooms are appropriately configured and that equipment is available; maintains records of room set-ups for City classes.
  • Directs the work of hourly and volunteer staff, including selecting and training staff, and monitoring and determining workloads and schedules; updates a procedural manual for part-time Building Attendants.
  • Monitors facilities and storage areas for cleanliness and condition of equipment; adjusts and moves items to proper areas.
  • Inventories and requests purchases for supplies; locks, unlocks and secures doors and facilities.
  • Performs clerical duties such as tracking class payments, room rentals, volunteer’s hours and class schedules; prepares daily deposits.
  • Responds to requests, complaints and inquiries from class instructors, rental groups and the public; responds appropriately to emergency situations and provides crowd control and evacuation if needed.
  • Performs other duties of a similar nature.


Education and Experience:

Possession of a high school diploma or general equivalency diploma (G.E.D.) and one year full-time or its equivalent of customer service experience which must have included recreational activities; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.


At the option of the appointing authority or the City, persons hired into this class may be required to either possess at entry or obtain within specified time limits designated licenses, certification or specialized education and training relevant to the area of assignment. Additional requirements may include, but are not limited to:

  • California class C driver’s license
  • First Aid Certification
  • CPR Certification
Physical Requirements and Working Conditions:

Must possess mobility to work in standard office and recreational setting and use standard office equipment, including a computer; have the ability to work off-hours shifts and events as required; strength to lift and carry equipment and furniture weighing up to 40 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Must be able to pass a background review.

Knowledge of: (at entry)
  • Good customer service techniques;
  • General maintenance and custodial care standards for facilities;
  • Principles of effective supervision;
  • Basic record keeping practices;
  • Computer applications related to the work; and
  • Techniques of recreation site and event supervision.
Skill in: (at entry)
  • Coordinating and scheduling temporary staff and volunteers;
  • Monitoring and tracking fees and payments;
  • Making sound, independent judgments within specific guidelines and practices;
  • Prioritizing and handling multiple tasks;
  • Work effectively with a minimum amount of direct supervision;
  • Monitoring observance of laws, ordinances, rules, regulations and safety and health standards; and
  • Communication to interact effectively with co-workers, managers, subordinates and the general public sufficient to convey information and to receive work direction.


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2226 Camino Ramon, San Ramon, CA 94583 | Map | Phone (925) 973-2500 | Fax (925) 866-1436