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San Ramon LogoHow To Register title line

Find Out How To:

>>Rent a Facility

Registering for a Class

  • Registration is required prior to attending a class.
  • You are welcome to submit your registration at anytime; however, all registration forms are processed on a lottery basis (Except when registering online).
  • Once a class has reached maximum enrollment, a waitlist will be established. If space opens or a new class is created, you will be notified by telephone.
  • Special provisions for the disabled arranged upon request. Call 973-3253 or click here for further information.
  • Please make your selections carefully. A charge will be assessed for all refunds, transfers, withdrawal and credit requests.
6 Easy Ways To Register
  1. Online Registration
  2. Mail-In
  3. Fax-In
  4. Drop-Off
  5. Walk-In
  6. Kiosk Self-Service

Resident Status
To qualify for Resident status you must be a permanent resident with proof of a valid address in the City of San Ramon. Family members on an account must be the children of a parent or their spouse, who are permanent residents of San Ramon.

6 Easy Ways To Pay

  1. Visa**
  2. Mastercard**
  3. American Express**
  4. Cash
  5. Check (payable to City of San Ramon)
  6. Money Order

* Non-resident rates apply to anyone living outside of San Ramon City limits.
** American Express, Mastercard and Visa payments must have signature of cardholder and card expiration date before your registration can be processed.


Online Registration
The online registration system allows you to check availability, set-up your new account, register immediately and print your own receipt. Visit our registration website www.SanRamonRecGuide.com


Purchasing Tickets
To purchase tickets for the Front Row Theater, Dougherty Valley Performing Arts Center or other ticketed events online visit: www.SanRamonPerformingArts.com or call our box office 925.973.3343. Tickets may be purchased online up to two hours before the showtime.

Box Office for ticket purchasing is now located at the Dougherty Valley Performing Arts Center, 10550 Albion Rd, Tuesday - Friday 12pm - 5pm. Box Office will also be open at both theaters one hour before showtime.


Kiosk Self-Service
The San Ramon & Dougherty Station Community Centers are equipped with kiosk machines that allow you access to our online registration during and after business hours. Must have family barcode and pin number to register. Call 973-3200 or 973-3350 for more information.


Where to Register, Call or Fax

You can register for any class at any of the following locations:

Community Center at Central Park
Phone (925) 973-3200 Fax (925) 830-5162
12501 Alcosta Blvd
Registration Hours: M-F 8:30am-5pm

Dougherty Station Community Center (DSCC)
Phone (925) 973-3200
17011 Bollinger Canyon Rd
Self-Service Station open during program hours

Alcosta Senior & Community Center, Park & Gardens(ASCC)
Phone (925) 973-3250 Fax (925) 829-6128
9300 Alcosta Blvd
Registration Hours: M - F 8:30am-5pm

San Ramon Olympic Pool (SROP)
Phone (925) 973-3240 Fax (925) 828-3427
9900 Broadmoor Dr
Registration Hours: M - F 11am-5pm

 


Withdrawal/Refund/Credit/Transfer Policies

Your satisfaction matters to us! If you are dissatisfied with a program at anytime, please contact the Parks & Community Services Department immediately so we can assist you.  Please call 925-973-3369 or email parks@sanramon.ca.gov.

Processing Fees:
All refunds, transfers and withdrawals will incur a fee as follows: $5 for each program/class $72 and under, 7% of program/class fee for each class/program over $72.

7 Days Before the Program Begins or the Registration Deadline:

  1. You may withdraw from the program/class online and have a credit placed on your account without incurring the processing fee.
  2. Refunds (less processing fee) will be issued for requests received 7 days prior to the start of the class/program. Refunds will be returned in the form of the original payment or can be left on your account as a credit.

Within 7 Days:

  1. Credit (less processing fee) will be given if the program meets the minimum attendance requirements.
  2. Refunds (less processing fee) will only be given if a substitution is made for your spot.

After the Program Begins:

    • All refund requests after the program begins are not guaranteed. Program supervisors   will review them on an individual basis.
    • Failure to attend a program (no shows) will not be granted a refund or credit.
    • Refunds or credits will not be issued for requests received after the program is finished.

>>Download the refund/transfer/withdraw form


Inclusion Services for Individuals With Special Needs
The San Ramon Parks and Community Services Department welcomes and encourages the participation of children and adults with disabilities in all of our programs and services. To facilitate opportunities for participants with and without disabilities to engage in recreational pursuits together, the Parks & Community Services Department provides inclusion services. To ensure appropriate accommodations are met, please register at least 2 weeks in advance for pro-grams or classes. For specific questions regarding inclusion opportunities and accommodations, please call 973-3253 or 973-3271.

Easy Steps to Inclusion – Let Us Help!

  1. Select a program
  2. Complete registration form checking the “special accommodations box” on the registration form
  3. Register at least 2 weeks ahead to allow us to make arrangements
  4. Write on envelope: Attn: Assistance Requested


Renting a Facility
Looking for space for your next event or meeting? The Parks & Community Services Department can accommodate both small and large groups.

>>Visit Our Facility Page
Contact the facility coordinator Email: mfanelli@sanramon.ca.gov or call 973-3218


Scholarship Program

The City of San Ramon Parks & Community Services Departmnet has developed a scholarship program for San Ramon residents requesting financial assistance to participate in programs and classes. San Ramon residents who meet the qualifications and income requirements, as well as contribute a minimum of $15 towards each registration fee are eligible to apply.
>> Please click here for application and more information.