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San Ramon LogoOnline Citizen Police Reporting System


Welcome to the San Ramon Police Department Citizens Online Police Reporting System. If this is an Emergency, please call 911. Using this online citizen police report system allows you to submit a incident report. Please confirm the following to find out if online citizen police report filing is right for you:

  • This is not an Emergency
  • This incident occurred within the San Ramon Police Department City limits
  • There are No Known suspects
  • This did not occur on a State Freeway
If you answered yes to all of the above questions, you are ready to file your report online. Please make sure to turn off your pop-up blocking software before filing the report. If you answered no to any of the questions please look at our Online Citizen Police Report Frequently Asked Questions section.

Upon completion of this report process you will:

  • See the words: "Your online police report has been submitted" showing that your police report is complete.
  • Be given a police incident number.
Please Note:
  • All cases filed using the Citizens Online Police Reporting System will be reviewed.
  • Upon review, if further investigation of your case is needed, you may be contacted.
  • Filing a false police report is a crime.

Using the San Ramon Police Department Police Online Citizen Reporting System you can report the following incidents (please choose one):

Credit/Debit Card Fraud Harassing Phone Call Non-Criminal Information Reports
Supplemental Report Lost Property Vandalism
Theft from Vehicle Theft  
Vehicle Tampering Violation of Custody Order

Harrassing Calls

With this system you will be able file an online police report without waiting and print a copy of the report for free. If you have been the victim of harassing calls and do not know the person who is calling, you can use this system.

After completing your report, please contact your phone service provider, as noted on your telephone bill, with the report number you receive at the end of this process. Follow your phone service provider's instructions and keep track of when calls occur and the number they are from (if you have caller ID).

Only information with the red asterisk * are mandatory. If you have an email address please enter it so you can get the status of your report (email addresses are not used for any other purpose).

Hit and Run

The E-Reporting form is for use in situations in which no suspect information is present. (Examples: Your car was parked unattended and an unknown driver/vehicle hit your car and didnt leave a note or a vehicle hit your car and then fled without stopping to exchange information or before you could get a license plate.)

If you are aware of the individual or have a license plate of the suspect's vehicle that caused damage to your vehicle, please contact 9-1-1 if this occured in the last 10 minutes. If more than 10 minutes have passed since the damage occured and you know the individual or you have a license plate of the suspect's vehicle that caused damage to you vehicle, please call xxx-xxx-xxxx. If you have sustained any type of injury, please contact 9-1-1 and do not use E-Reporting.

Online Police Reporting Frequently Asked Questions

Question: What do I do if online incident reporting is not right for me?
Answer: If your incident is an emergency, call 911. If non-emergency call 925-973-2700.

Question: What if this happened in another city can I file a report using this online police citizen reporting system?
Answer: No, If a crime took place outside of the City of San Ramon Police Department please call the police department for that city.

Question: What if this happened on a state Freeway?
Answer: If this took place on a state Freeway please call the Highway Patrol Office nearest you.

Question: What is a known suspect?
Answer: A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.

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We provide efficient delivery of quality public services that are essential to those who live and work in San Ramon.
2401 Crow Canyon Rd, San Ramon, CA 94583 | Map | Phone (925) 973-2700 | After Hours Non-emergency Dispatch (925) 973-2779