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San Ramon Hotlines

General COVID-19 Hotline: 925-570-1186

If you're a resident who can not leave home or needs additional support at this time, call us Mon–Fri, 8:30 a.m.–5 p.m. and let us know how we can help.

Senior Hotline (English): 925-973-3250

Residents 55+ can call Mon–Fri, 8:30 a.m.–5p.m. for meal delivery or other needs—learn more here.

Senior Hotline (Mandarin): 925-973-3277

Residents 55+ can call our Mandarin voicemail line (checked Mon–Fri between 11 a.m. and 2 p.m.) for meal delivery or other needs—learn more here.

General Questions: 925-973-2500 or

For general questions, call City Hall Mon–Fri, 8:30 a.m.–5 p.m. or email


Contra Costa County Help Lines

Contra Costa County COVID-19 FAQ:  844-729-8410

Questions about the current stay-at-home Health Order? The Contra Costa COVID-19 Hotline  is open daily from 8:30 a.m.–5 p.m.
View Health Order
View Health Order FAQ

Contra Costa County Help Line: 211

Call 211 from any phone if you have questions about shelter/housing, food assistance, mental health, family support, health and dental care, financial services, legal services, education/job training, or seniors/disabled adults.

More Information about 211

211 Database



California State Help Lines

Friendship Line California: 1-888-670-1360

California is expanding Friendship Line California to support lonely and isolated older Californians across the state. Friendship Line California is toll-free and available to provide emotional support to older Californians facing loneliness, isolation and anxiety. The California Department of Aging is partnering with the Institute on Aging to support this effort.