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Residential garbage, recycling, and organics collection services in San Ramon are provided by ACI of San Ramon.   ACI provides these services for both single-family homes and multi-family dwellings.

If you need to:

  • Start service
  • Report a missed pick-up or any other service problem
  • Request motor oil recycling jugs or motor oil filter recycling bags
  • Replace or repair a cart
  • Change your cart size
  • Resolve a billing issue
  • Obtain general program information

ACI of San Ramon
(925) 380-9480
[email protected]

The City of San Ramon has a contract with ACI to provide these services. To lodge a complaint about ACI, or if you are not satisfied with ACI’s services, or have general questions about San Ramon's environmental goals, ordinances, and programs, please contact the City of San Ramon’s Environmental Programs Manager, Kerry Parker at (925) 973-2824 or [email protected].

Missed pick-ups reported by 3:00 p.m. on a work day will be collected by the end of that day. Missed pick-ups reported after 3:00 p.m. will be collected by the end of the next work day. Requests for cart repair, replacement, or exchange will be completed within 3 working days of notification.

To report missed pick-ups, replace or repair garbage carts, start service, request service changes, or ask questions about your garbage bill, please call ACI at (925) 380-9480 or e-mail [email protected]

Neighborhood Clean-Up Days

Curbside service residents can look up the dates of their three neighborhood clean-up days here:

General information about neighborhood clean-up days can be found here:



Garbage tags can now be purchased at City Hall

If you have more garbage than will fit in your garbage cart, you can purchase Extra Garbage Service tags to place on a 32 gallon bag (provided by resident) for collection of occasional extra garbage. Put your full 32 gallon bag (provided by resident) with tag facing the street, on the curb, next to your garbage cart, on your regular collection day. Tags can also be purchased and mailed to your home by calling ACI at (925) 380-9480 or email [email protected]. The price of the tag includes the cost of the extra pickup. Extra garbage that is set out beside your garbage cart without the tag will not be picked up. 

Extra Garbage Tags & Yard Trimmings Bags Price
January 1, 2023 - December 31, 2026
$12.00 Each

Yard trimmings set out at the curb in these special pre-paid paper bags will be collected and composted.  Yard trimmings set out in regular garbage bags with an Extra Garbage Service tag will be collected and landfilled.